Legal

Cancellation Policy

Last updated: January 2026

You are always in control of what you post on The Pataudi. This policy explains what happens when you cancel a listing or a paid plan.

1. Cancelling a free listing

  • Go to Dashboard → My Listings and click Delete or Mark as Sold.
  • The listing disappears from public search within a minute. There is no fee for cancelling a free listing.

2. Cancelling a subscription plan

  • Users can cancel their subscription at any time from Dashboard → Transactions.
  • Cancellation stops any future billing but does not guarantee a refund — see our Refund Policy.
  • Access to paid features (unused buyer credits, remaining seller listing quota) continues until fully consumed.

3. Verified Seller Badge cancellation

The Verified Seller Badge (₹249) is a one-time lifetime add-on and cannot be cancelled or refunded once purchased. It remains active on your account for the lifetime of your account.

4. Cancellation by us

We may cancel or remove a listing (with a note explaining why) when it:

  • Belongs to a banned category (weapons, adult services, wildlife, counterfeit goods, illegal substances, etc.).
  • Uses fake photos, stolen photos, or misleading pricing.
  • Puts a QR / UPI code inside the listing image to bypass our unlock flow.
  • Repeatedly duplicates the same offer across categories or cities.

5. Deleting your account

You can request a full account cancellation by writing to sales@thepataudi.com from your registered email. Deletion is permanent — your listings, credits and transaction history are removed after a short 7-day grace window that lets you undo the request.

6. Need help?

Reach us on +91 9467458749 or via WhatsApp. We answer between 9 AM and 9 PM IST, every day of the week.