Everything you need to know about how money moves through The Pataudi — what we accept, how it is priced, and how your invoice and receipt work. All payments happen in Indian Rupees (INR ₹) through Razorpay, our PCI-DSS certified payments partner. We never see or store your card number.
1. Accepted payment methods
Credit / Debit Card
Visa, Mastercard, RuPay, Amex
UPI
GPay, PhonePe, Paytm, BHIM, any UPI app
Net Banking
50+ Indian banks via Razorpay
Wallets
Paytm, Amazon Pay, Mobikwik, Freecharge
International cards are supported, but the final amount is converted by your bank at their exchange rate. We do not accept cash, cheques, direct bank transfers, or off-platform UPI — those are unsafe and outside our records.
2. What triggers a payment
- Buying a credit pack to unlock owner contact details.
- Purchasing a monthly or yearly subscription plan.
- Adding a paid boost / featured slot to an individual listing.
Posting a basic listing is always free. You will never be charged just for signing up or browsing.
3. Pricing, taxes & GST
- Every price shown on the Pricing page is inclusive of applicable GST — no surprises at checkout.
- GST is charged at the prevailing Government of India rate for digital services (currently 18%).
- Businesses can add a GSTIN during checkout to receive a GST-compliant tax invoice.
- Prices may change from time to time. Any active subscription keeps its original price until the end of the current billing cycle.
4. Invoices & receipts
A payment receipt is emailed the moment your transaction succeeds. You can also download every invoice from Dashboard → Transactions. Each invoice includes:
- Order id, Razorpay payment id, and date.
- Item description (credits / plan / boost).
- Base price, GST amount, and total paid.
- Your GSTIN, if provided during checkout.
5. Security of your payment data
Your card never touches our servers.
The entire card / UPI flow runs inside Razorpay's PCI-DSS certified environment. We only receive a payment id, an amount, and a success flag — enough to grant your credits and email you a receipt.
6. Failed & pending payments
- If a payment fails, no credits are added and you can retry immediately.
- If the money left your bank but the app says pending, please wait up to 30 minutes — most banks reconcile within that window.
- Still stuck? Share your bank reference number with us and we'll trace it with Razorpay.
7. Refunds & disputes
All refund conditions live in our Refund Policy. For plan cancellations, see the Cancellation Policy. Please write to us before raising a bank chargeback — email is faster and cheaper for everyone.
8. Contact for payment issues
Write to sales@thepataudi.com with your Razorpay pay_... id, or call +91 9467458749. Please do not share your card number, CVV, or OTP with anyone — including us. We will never ask for them.